Best guide to Activate EBT Card on your own

EBT cards (Electronic Benefit Transfer) are those that Supplemental Nutrition Assistance Program (SNAP) recipients in the United States obtain to make food purchases. These cards also provide a foundation for additional subsidies, such as the one received by students enrolled in school food programs who have been impacted by the pandemic’s effects on school closures and the teaching-learning process’ unpredictability. In case you are one of the users and need to activate EBT card then here you go!

This card cannot be transferred, thus the recipient is the only one who can activate and use it. To avoid fraud or potential identity theft using the related personal data, the SNAP mandates that the fact of theft or loss be notified in order to transmit a replica of it.

Technique to Activate EBT card correctly 

Your first Mountain State EBT card will arrive in the mail 7 to 10 days after you apply for SNAP or WV WORKS benefits and are accepted. After receiving your card, you must activate it before using it. It’s simple and will just take a few minutes to activate your card.

Your first WV EBT card can be activated in one of two ways-

• Call 1-866-545-6502 at the number on the back of your card and follow the on-screen directions. The simplest and quickest method is this.
• Use the Cardholder Portal by going to www.ebtEDGE.com.

Follow the steps-

• Call the number on the back of your card to activate it: 1-866-545-6502; follow the automated system’s instructions.
• For English, press 1; for Spanish, press 2.
• On the face of your card, enter the 16-digit card number.
• Type in your birthdate. It’s in the format mm/dd/yy.
• When asked, provide your Social Security number.
• When asked, choose 4 digits for your Personal Identification Number (PIN).
• Re-enter the PIN digits you choose when asked.

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By utilizing the Cardholder Portal, you may activate your EBT card-

• Please visit www.ebtEDGE.com.
• Click “Cardholder Login” in the left-hand column to begin.
• Type in your card’s 16-digit number. Please click the Login button.
• The “PIN Select” button is located in the green stripe. Click it.
• Type in your birthdate. It is in the format mm/dd/yyyy. To switch between fields, press the tab key.
• your Social Security number.
• Choose 4 digits for your PIN.
• Enter your PIN again using the four numbers you chose.
• Select “Update.”

​​How can you use the EBT card?

1. Check your balance before every purchase-

• Take a look at your most recent receipt.
• Dial 1-866-545-6502 to reach the EBT Helpline.
• Check out the FIS Cardholder Portal.
• Download the mobile app for FIS ebtEDGE.

2. At a POS device, use your card as follows-

• Insert your card into the reader.
• If given the option, select EBT (Electronic Benefits Transfer).
• Put your PIN in the box provided (PIN). Keep your PIN private from the clerk.
• If the total is accurate, press ENTER after entering it. If incorrect, talk to the clerk.

3. Examine the receipt. Verify that the receipt includes the name of the retailer, the date and time of the transaction, and the purchase amount.

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4. ONLY WV WORKS and Child Support Incentive participants may withdraw money from a QUEST® ATM (Automated Teller Machine).

• Swipe or insert your card.
• Put your PIN in the box provided (PIN).
• Choose “Checking” and “Withdraw Cash” (No purchase cash back).
• Enter the desired withdrawal amount.
• Bring your cash, card, and receipt with you.
• To keep track of your balance, save your receipt.

These were the only steps that you need to activate EBT card on your own.